When launching Skeddly from your identity provider, you may encounter the following error message:

This error indicates that the SAML response received from your identity provider specified urn:oasis:names:tc:SAML:2.0:nameid-format:entity in the Format  attribute of the saml:NameID  element, but the contents is not a valid URI.

This element of the SAML response contains the identifier of your user in your IdP. This may be your user's username, email address, or other identifier.

By specifying urn:oasis:names:tc:SAML:2.0:nameid-format:entity  in the Format  attribute, you are indicating that this user identifier is a valid URI. However, the identifier specified is not a valid URI.

To resolve this issue, do one of the following:

Either of these must happen inside the configuration of your organization's IdP.