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Issuer not present in specified provider
Issuer not present in specified provider
Matt Houser avatar
Written by Matt Houser
Updated over a week ago

You may attempt to sign-in to Skeddly using SAML single sign-on, and receive the following error:
 
 Issuer not present in specified provider
 
This error will occur when the Skeddly Identity Provider specified in the SAML assertion (configured in your organization's Identity Provider) does not have matching metadata from your organization's Identity Provider.
 
For example, you downloaded the IdP metadata from your organization's Identity Provider, then uploaded that to Skeddly to create a Skeddly Identity Provider and retrieved the SRN for that Skeddly Identity Provider.
 
Then, you used that Skeddly same SRN in another "app", "integration", or "relying trust" that would have different IdP metadata.

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