When upgrading your Skeddly account from a trial account to a paid account, or when updating your credit card information, you may see the error message:

Your card does not support this type of purchase

If you see this message, it means that your bank is blocking authorization of the card. This can be for many reasons.

To resolve this issue, please either:

  • Contact your bank to allow the authorization, or

  • Use a different credit card

Additional Information

We use Stripe as our payment gateway. They have provided some guidance on this error message here:

https://support.stripe.com/questions/your-card-does-not-support-this-type-of-purchase-error-when-processing-payment

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