When launching Skeddly from your identity provider, you may encounter the following error message:

Roles attribute must include a non-empty value

This error indicates that the SAML response received from your identity provider included the "https://skeddly.com/SAML/Attributes/Roles" attribute, but it had an empty value.

This attribute is used to identify to Skeddly the Skeddly identity provider that should be used to decrypt your SAML response.

This attribute must contain the following, comma-separated:

  • The SRN of your Skeddly identity provider. This looks like srn:skeddly:idp::12345678:name

  • One or more SRNs of Skeddly managed policies you want to assign to the user when signing-in.

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