All Collections
Account and Settings
My password is lost or forgotten, what do I do?
My password is lost or forgotten, what do I do?
Matt Houser avatar
Written by Matt Houser
Updated over a week ago

If you have forgotten your password and cannot log in to your Skeddly account, you can reset your password to a new one.
​ 

1. Click "Forgot your password?" under the main Login page.

2. On the page that follows, enter the username for your Skeddly account.

3. Click "Continue". An email will be sent to the email address associated with your Skeddly account with instructions on creating a new password.
​ 
Please note that for security purposes, we do not disclose whether the username submitted is associated with any Skeddly account.
​ 
If you do not receive an email from Skeddly with your username inside, please:

  1. Check any spam filters and virus scanners to ensure it's not being blocked, and

  2. Verify the username is correct. If necessary, use the "Forgot your username?" option to recover your username.

Did this answer your question?